Privacy Notice

1. Who we are

Ionea Consulting is a trading name of Ionea Collective Ltd, a company registered in England and Wales under company number 16617803.

Registered office: 123a Queensway, Second Floor Flat, London, England, W2 4BS.

Ionea Collective Ltd is the controller responsible for the personal information described in this Privacy Notice.

For privacy-related questions or requests, contact: ioanna@ioneacollective.com.

2. Information we collect

We may collect personal information that you provide when you contact us or submit an enquiry through the website, including:

• Your name
• Your work email address
• Your company
• Your company website
• The information included in your enquiry
• Any subsequent correspondence with us

Our website and hosting providers may also process limited technical information required to operate and protect the website, such as IP address, browser type, device information and server logs.

Please do not submit patient information, health information or other sensitive personal information through the contact form.

3. How we use your information

We may use your information to:

• Respond to your enquiry
• Understand the support you or your company may require
• Arrange an introductory conversation
• Prepare a proposal or take other steps requested before entering into a contract
• Provide and manage consulting services
• Maintain appropriate business records
• Protect the security and operation of the website
• Meet legal, regulatory or professional obligations

We will not add you to a marketing mailing list unless you separately choose to receive marketing communications.

4. Our lawful bases

Depending on the context, we may process your information because:

• It is necessary to take steps at your request before entering into a contract or to perform a contract with you
• It is necessary for our legitimate interests in responding to business enquiries, operating our consultancy, maintaining professional relationships and protecting our website
• It is necessary to comply with a legal obligation

Where we rely on legitimate interests, we consider whether our use of the information is necessary and proportionate and whether your rights override those interests.

5. Who we share information with

We may share personal information only where necessary with:

• Website-hosting and technical-service providers
• Contact-form, email and cloud-service providers
• Professional advisers, including accountants, insurers or legal advisers
• Regulatory, legal or public authorities where required by law

We do not sell personal information.

The website's contact form is not currently connected to an external submission, storage or email-delivery provider. When a provider is configured, this notice will be updated to identify it.

6. How long we keep information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

General enquiries that do not lead to a client engagement will normally be retained for up to 24 months after the last meaningful contact.

Where an enquiry leads to a client relationship, relevant records may be retained for longer where required for contractual, accounting, insurance, legal or regulatory purposes.

7. Your rights

Depending on the circumstances, you may have the right to:

• Ask for access to your personal information
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your information
• Ask us to restrict how we use your information
• Object to certain uses of your information
• Ask for your information to be transferred where applicable
• Withdraw consent where processing is based on consent

To exercise your rights, contact: ioanna@ioneacollective.com.

You also have the right to raise a concern with the UK Information Commissioner's Office.

8. Cookies and website technologies

This website uses only technologies that are necessary for its operation and security.

9. Changes to this notice

We may update this Privacy Notice from time to time. The latest version will always be published on this page, together with the date it was last updated.

10. Contact

For questions about this Privacy Notice or how Ionea uses personal information, contact: ioanna@ioneacollective.com.

Ionea Collective Ltd
Trading as Ionea Consulting